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MRI Boston Group Overview:

Management Recruiters International Inc. (MRINetwork) is one of the world's largest executive search and recruitment organizations with a global network of offices and recruiting professionals.  Founded in 1966 with offices across New England, The Boston Group is one of MRI’s oldest, largest, and most highly acclaimed members.

Client Overview:

Our client is a successful and thriving multi-specialty medical practice leader with a long history and strong reputation.  They have retained us to help them hire an experienced Office Manager to lead their administrative team.

Summary Job Description:

The Officer Manager will direct, supervise and provide support for day-to-day operations and practice management of the medical practice, maintaining excellent provider and staff support and patient relations.  Selected candidate will have prior medical administrative and managerial experience including operations, billing, collections, human resource and electronic systems.

• Direct, supervise and coach a productive medical office team to achieve their highest levels of potential and work collaboratively on a daily basis.
• Assist in coordinating employee work schedules to ensure proper coverage at all times, maximizing productivity and facilitating uninterrupted service, while maintaining a pleasant and efficient office environment.
• Supervise and direct patient scheduling, registration, insurance verification, medical records, and clearly understands necessary billing and credentialing requirements for rendering patient services and managing account receivables.
• Maintain timely and effective internal and external practice communication and problem resolution to ensure smooth and efficient operations, advising Managing Partner as necessary to expedite resolution of any problems.
• Promptly address patient complaints and provide appropriate follow-up and resolution to insure compliance, efficiency and patient satisfaction.
• Conduct performance reviews and set goals for improvement, with input from providers as necessary.
• Oversee proper functioning and maintenance of practice equipment and facility, selection and ordering of medical supplies and manage appropriate inventory of medical and office supplies.
• Display a professional, mature, caring and nurturing attitude to promote positive morale and amicable work environment.
• Profit and Loss responsibility of the practice, including expenses and budgeting.

Job Requirements:

• Minimum of 5 years of leadership or management experience in a medical office setting.
• Strong knowledge in medical billing, collection, credentialing and insurance verification.
• Solid human resources experience including OSHA and employment law.
• Talented in developing and maintaining effective relationships with medical and administrative staff, patients, and the public, while demonstrating leadership in a practice management and operations.
• Excellent management, communication, and team-building skills. Strong computer skills with both software and hardware, and extensive knowledge in electronic medical records.
• Business-minded and results-oriented. Professional, organized, self-motivated, energetic, detail-oriented, high integrity. 
• Bachelor’s degree is preferred, but will consider significant work experience in a healthcare environment in lieu of degree.
• Metrowest Natick/Framingham commutable candidates only.

$100,000+